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TOLC-EUnito Business AdministrationTOLC-ITOLC-SUUniMi MEF

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Marketing

The marketing mix and value proposition

Chapter concept map

Marketing MixProductFeatures & qual…BrandingPriceCost-basedDynamicPlacePromotionValue PropositionCustomer need

Tap a node with a dot to see its explanation.

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The Four Ps

The marketing mix gives a company four controllable levers to bring a product to market effectively. Every marketing decision fits into one of them.

Product: what is being sold — its features, quality level, design, packaging, and branding. The product must deliver a benefit that customers actually value; beautiful packaging around a poor product will not sustain sales.

Price: what customers pay, and how that price is set. - Cost-based pricing: cost of production + markup = selling price. Simple, but ignores what customers are willing to pay. - Value-based pricing: price is set based on perceived customer value, not cost. Premium brands use this. - Dynamic pricing: real-time adjustment based on demand and supply — airlines, hotels, and ride-hailing apps use algorithms to maximise revenue per seat or ride. - Penetration pricing: deliberately low price at launch to gain market share quickly, then raised later.

Place: the distribution channels that deliver the product — direct sales, retail partners, e-commerce, distributors. Choosing wrong channels means the right product never reaches the right customer.

Promotion: all communication with the market — advertising, public relations, social media, sales promotions, direct marketing. The goal is to make the target audience aware, interested, and ready to buy.

Worked example

A new Italian espresso brand launching in the UK. Product: premium single-origin beans, sustainable packaging. Price: value-based at £14/250g (above supermarket own-brands, below specialty competitors). Place: direct-to-consumer online + independent coffee shops (not supermarkets — that would dilute the premium image). Promotion: Instagram content, food influencer partnerships, free samples at farmers markets. Each P reinforces the premium positioning.

Exam strategy

STP (Segment, Target, Position) underlies most strategy questions. Tie each marketing mix element back to the chosen positioning.

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